Ship4u

FEATURES
Ship4u’s strongest feature is its
ease of use and scalability.
Ship4u is the
system which lets you grow without changing either
software or hardware from a hundred orders a month
shipped from your garage to an operation with
hundreds of thousands orders automatically routed
between multiple fulfillment centers.
Our Development Goals is to
- Provide the easiest to use full feature Fulfillment, Call Center and Warehouse Management system
- Let every user share the same code and new additions to give the small installation a virtual unlimited growth potential and to offer the large installation the ease of use required by our small users (with neither IT or warehouse management experts)
- Create an environment where our customers benefits from collaboration, e.g. by establishing virtual fulfillment centers by using each others facilities and personnel when its more cost effective than setting up a new warehouse
- Create a new freedom for the Clients, where they can change their operation virtually overnight without disrupting order flow, fulfillment or control routines and without any requirements for new interfaces
We publish a feature list with mixed feelings; you need it to make sure that the system will take care of your daily operation. What you don’t need is an implementation with so many features that the daily operation gets out of hand. We try to follow the KISS principle “Keep It as Simple as possible, but not Simpler”. It is not an easy task; our rescue is a very active user community who guides us at every step.
Order Processing:
- Web forms for easy and fast order entry for direct to consumer, B2B, distribution, service and consignment orders
- View product images on line
- Up-sells
- Full history of activity
- Real time order and shipment tracking
- Access set-up to allow 3PL , Client, Sales person and B2B customer to track and enter orders
- Select fulfillment centers from pull-down or let the system route the order based on zip codes, prefix and / or country code
- Credit card processing with automated flip decline and installment plan processing
- Electronic check processing with configurable clearing period
- Authorize.net interface allowing Client a full spectrum of credit card providers
- Cash, or invoice processing
- Full support for various credit card issues, disputes and write-off
- Save the sale methods
- Batch loading of order from e-commerce or external call centers in CSV format
- New XML and Mail Order Manager file format
- Http file drop of orders from shopping cart download or otherwise created
- Web View monitoring order loading, showing what files have been sent to the SFTP site, dropped or on-line entry with drill down to individual orders or rejects
- Auto inserts, promo’s, substitutions, assemblies and kits
- Template kits for fast data entry
- Weight and packaging limits
- Pass through, item based, free or indexed shipping costs
- Sales tax calculations there the Client can decide between a flat tax or tax rates based on location and also set-up in which states the Client has to collect tax
- State Sales Tax rules for Shipping and Handling with Client override
- Automated handling of continuity programs
- Order searches by name, zip, phone, customer numbers, etc.
- Shopping cart interfaces (Ultrcart, 1shoppingcart, Informercial.TV, Yahoo Store, …)
- Label, pick and invoice formats available to view or print from the web screen
- Backorder fill and product substitution
- Ship Complete, manual order split, automatic back order split, order line split and product based back order split – configure your back order handling based on your needs
- USPS labels with ACS and delivery confirmation
- UPS Worldship, FedEx, Purolator labels, manifest and customs declarations
- Address correction and pre-sort with CASS and PAVE certification
- USPS Flat Rate implementation for DVD and other shipments
Inventory and Warehouse Management:
- Map physical warehouse locations including receiving, bulk, zone-bin, etc.
- Prefix and / or Rack notation and labels for warehouse locations
- Work Order based product transfers
- All inventory changes logged in system using work order and item adjustments
- Inventory by pieces, cartons and pallets Instant inventory lookup by product or location
- Container and LTL check-in/check-out
- Enhanced Receiving with check-boxes to mark damaged goods, incomplete documentation, etc. The receiving allows a bulk shipment to be received a pallet at a time for easier localization in the warehouse
- Inventory separated into on hand, on hold and work in process
- New cycle count process, allowing fulfillment to take place in parallel to the count
- Zone-bin sort with forward and rear pick zones
- Carrier returns and replacement
- Customer returns to the fulfillment center
- Credit Return Authorization requiring customer to call before returning product
- Return Merchandise Authorization allowing the Client return, replace or exchange individual products
- Automated handling of rejected returns, with customized letters explaining why the return was rejected and tracking
- Automatic handling of warranty and return period extensions
- Net mail ready FTC process
More:
- Report achieve, allows you to find old data on the web instantly
- Order and Return pop-up allowing clients to get all Ship4u information, order tracking and control over return without having to access Ship4u
- Stock, assembly kits, promotional kits, template kits, services, shipping and handling SKU's
- Automatic inserts on order and product level
- Unlimited sales items / promotions per SKU
- Custom fields for products, Client set-up, etc
- Custom override of ship methods, country, reason codes, etc
.
- Billing categories and fulfillment override on product level gives full flexibility for 3PL billing
- Payment plans up to 36 months
- Limited edition or serial number tracking
- Complete order maintenance – address, products, quantities, price, etc.
- Schedule recurring reports and jobs and post the result to the web (internally or published for your customers)
- Integration with Manifest systems from Abol, Kewill, Endicia, UPS, FedEx, DHL and optional integrated high volume USPS interface with presorting, etc.
- CSV and Tab delimited formats to allow batch loading of Clients, Vendors, Products, Beginning Balance, Inventory Count, Customers, required inventory levels, price changes, etc.
Ship4u Demo Screens
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Power Point
Presentation | Ship4u Reports
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